1. Scope
These terms apply to the use of qapt.ai (the “service”), offered by Valente Ventures GmbH, Jahnstr. 62, 60318 Frankfurt am Main, Germany (“we”). Other terms of the customer apply only if we agree to them in writing.
2. Who may use qapt
The service is available only to businesses within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law (the “customer”). Whoever creates a workspace confirms that they act for such a business and may represent it. People who answer through a customer's link do not become parties to this contract.
3. Beta
qapt.ai is a beta. Features may change, be added or be removed, and the service may at times be unavailable. We do not promise any particular availability or feature set. During the beta, use is free of charge unless agreed otherwise in writing. We will announce paid services in good time beforehand; they apply only with the customer's express agreement.
4. Account
Sign-in works with a link or code sent to the customer's email address. The customer keeps access to that email address secure and tells us without delay about any misuse.
5. Acceptable use
The customer uses the service only within the law. In particular, it is not allowed:
- to collect or spread unlawful, offensive or misleading content, or to send links to people who do not expect them (spam);
- to mislead people about the purpose or sender of a conversation;
- during the beta, to collect special categories of personal data (Art. 9 GDPR, for example health data) or data on criminal offences (Art. 10 GDPR) unless agreed separately; qapt never asks for passwords or card details anyway, and takes bank, tax and ID numbers only in its secure field;
- to test or circumvent the security of the service, query it automatically at scale or work around its limits.
In case of a breach, we may block links or the workspace where appropriate, and will inform the customer.
6. Customer data and data processing
For the personal data the customer collects with qapt from its clients, prospects or colleagues, the customer is the controller under the GDPR; we process it as a processor, only on the customer's instructions. The customer ensures a legal basis and informs the people concerned. The details are set out in a data processing agreement under Art. 28 GDPR, which we provide on request.
The content belongs to the customer. We use it only to provide the service, and not to train AI models. The customer can export its records and delete its workspace at any time. More in the privacy policy.
7. AI content
Questions, summaries and records are produced with the help of AI models and can contain mistakes. qapt marks which values the person asked has confirmed and which are open. The customer checks the results before relying on them.
8. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the German Product Liability Act and to the extent of any guarantee we have given.
For slight negligence, we are liable only for breach of an essential contractual obligation, meaning one whose fulfilment makes proper performance of the contract possible in the first place and on which the customer may regularly rely, and then limited to the damage typical for the contract and foreseeable.
Otherwise, liability is excluded. This also applies to our employees and agents.
9. Term and termination
The customer can stop using the service at any time by deleting its workspace. We can end beta use with 14 days' notice by email, and without notice for good cause. After the end, the workspace data is deleted as described in the privacy policy; the customer can export it beforehand.
10. Changes to these terms
We announce changes by email at least four weeks before they take effect. If the customer does not object by then, they are deemed accepted; the notice points out this consequence. If the customer objects, either side can end the contract when the change takes effect.
11. Governing law and jurisdiction
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a merchant (Kaufmann), a legal entity under public law or a special fund under public law, the place of jurisdiction is Frankfurt am Main.
If a provision is invalid, the rest remains valid. The German version of these terms is the binding one.
12. Contact
Questions and support: hello@valente.ventures
